FAQs

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Frequently Asked Questions

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Here are some most commonly asked questions, if you do not find what you looking for or require urgent need of help then kindly visit our help page

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Shopping-related questions

[/vc_column_text][vc_empty_space height=”40px”][vc_tta_accordion style=”modern” shape=”square” active_section=”1″ no_fill=”true”][vc_tta_section title=”What exactly happens after ordering?” tab_id=”1542037949511-1e356c9f-2270″][vc_column_text]One the order is placed, our team process it as soon as possible and make it ready to dispatch. Once the order is dispatched from the warehouse, our courier partner deliver them to your doorstep.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will delivery take?” tab_id=”1542037949537-198c3a8e-7517″][vc_column_text]We are associated with the best courier companies in India, We usually process the order within a day or two and the product usually takes 2-10 days to deliver at your doorstep.

you can always track the order to get the exact status of your order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I receive an invoice for my order?” tab_id=”1542037949563-1b7e97c1-9e8d”][vc_column_text]Yes! once the order has been completed you will receive a confirmation email with the invoice attached to it. You can also download the invoice in your account.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_column_text]

Payment-related questions

[/vc_column_text][vc_empty_space height=”40px”][vc_tta_accordion style=”modern” shape=”square” active_section=”1″ no_fill=”true”][vc_tta_section title=”What is wishlist?” tab_id=”1542037769271-1f6c2e97-f41b”][vc_column_text]If you like a product but not sure to purchase it now, you can add them to your wish list.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What should I do if I receive a damaged or wrong product?” tab_id=”1542037769286-3b3fa1ff-ed31″][vc_column_text]Customer satisfaction is our top priority. Chances of getting damaged or wrong pretty low but if you get a damaged or wrong product, you can fill the refund request form.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I change or cancel my order?” tab_id=”1542037926010-6701c10c-185e”][vc_column_text]Depends! We usually process the order as soon as we received. Reach out to us as soon as possible. But once the order is dispatched you cannot cancel or change it.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is “package tracking“ in my orders?” tab_id=”1542038012466-88ea2010-14a7″][vc_column_text]You can track items directly from your account.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]